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Sonos - How to perform a factory reset to a Sonos product?

 

Answer:

Factory resetting your Sonos products is not recommended and should not be used as a troubleshooting step. Factory resetting is typically used when itís necessary to register the Sonos system to a different email address. For any questions or concerns contact Sonos Customer Care before proceeding.

Note: Factory resetting your Sonos products removes all music sources, saved playlists, diagnostic logs, file shares and network settings from the system and returns it to original factory settings. This information cannot be restored.


Play:1, Play:3, Play:5, Connect, Connect Amp and Playbar:

    Unplug the power cord from the electrical wall outlet.
    Press and hold the Play/Pause button while simultaneously plugging the power cord back into the electrical wall outlet.
    Continue holding the Play/Pause button until the light begins flashing amber and white.
    Once reset, the light will flash green indicating the product has been reset and can be added back to your Sonos household.


Boost, Bridge and Sub:

    Unplug the power cord from the electrical wall outlet.
    Press and hold the Connect button while simultaneously plugging the power cord back into the electrical wall outlet.
    Continue holding the Connect button until the light begins flashing amber and white.
    Once reset, the light will flash green, indicating the product has been reset and can be added back to your Sonos household.

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